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FAQ

Can I choose any type of colour and fabric?

Of course, in our Atlantis collection you will find different fabrics and colours available.
If you are looking for a specific colour or fabric, you can use our “Fabric finder” and “Colour finder” features

Can I choose the colour through the Pantone code?

You will find the Pantone codes of the colours available in stock in the technical data sheets of the items.
If you prefer, you can use our “Colour finder

Where can I find a catalogue of all your products?

In the Resources section you can find all the Custom-Made catalogues, the entire Atlantis collection and much more.

What sizes and dimensions are available?

Almost all of our hats are one-size-fits-all and therefore adjustable via the closure on the back.
In order not to be mistaken, check the details of the accessory and check if it is adjustable or double in size; you can always use our fit guide to understand how to measure your size.

How can I clean/take care of my Atlantis cap?

To keep the product perfect, we recommend that you hand wash all our caps and dry them directly flat.
Some steps to avoid:

  • do not carry out professional wet washes
  • do not tumble dry
  • do not iron
How can I view product prices?

The prices of the individual products will be visible after you have registered.
If you want to access this information, please send us your request here.

What are the minimum quantities and delivery times for beanies, caps and neck warmers?

For Custom Made production, see our Customisation Guide.
If you are interested in our Collection, please refer to our authorised distributors.

Are your sustainable fabrics certified?

Yes, this is an important aspect of our company’s mission.
You can always download and view the certificates for each product; if you prefer you can check all our certifications under the section About us.

Can I see a sample/prototype before production?

Yes, before confirming the order, you can request a sample from our warehouse to check the material and shape, and a prototype of your customised hat.

Do you offer graphic services?

Our graphic design department is always at your disposal to advise and assist you in choosing the layout and customisation techniques.
The whole process is carried out in collaboration with our team of experts (graphic design office, style/product office and marketing office)

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